Privacy policy, refunds, returns

Products or Services

Our products are handmade and may have slight variations that do not materially alter their quality. We also provide a warranty covering any issues due to workmanship errors. This warranty does not cover damages caused by accidents, misuse, or intentional damage.

Manufacturing Warranty

At KarmanJewelry, we stand behind the quality of our products. We offer a warranty for defects in manufacturing that become apparent within a predefined period from the date of purchase.

Eligibility

To be eligible for a warranty claim, the product must have a clear manufacturing defect. This warranty does not cover damages caused by accidents, or misuse.

Warranty Service

If you encounter a manufacturing defect within the warranty period, you may contact us for a warranty claim. Upon verification of the defect, we will offer you the option of a full refund or a free replacement of the item.

Contacting Us

If you believe your item has a manufacturing defect, please contact us immediately at info@karmanjewelry.com with a detailed description of the issue. We may request additional information or images of the defect to expedite your warranty claim.

Resolution

We are committed to ensuring your satisfaction. Once a manufacturing defect has been confirmed by our team, we will initiate the process for your refund or replacement promptly.

Return & Refund Policy

Thank you for shopping at KarmanJewelry. If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Email Opt-Out

You can unsubscribe from our marketing emails at any time by clicking the unsubscribe link at the bottom of the emails.